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CoreDiag Support

AI-powered diagnostic suggestions, built into Tekmetric.

CoreDiag reads the repair order in front of you, cross-references government recall and service bulletin data, and returns ranked diagnostic suggestions in 15 to 30 seconds. No extra logins, no separate app. Click the button on the RO, read the results, write them to the job.

Start here

  • Using CoreDiag — what the button does, how to run a diagnosis, how to read the results, and how to write them back to Tekmetric.
  • Troubleshooting — if the button doesn't appear, results look wrong, or something else isn't working.

Need help from a person?

  • Email: support@corediag.com
  • BEAG shops: message the IT channel in Teams or email it@blackedgev.com.

CoreDiag suggestions are starting points, not definitive diagnoses. Always verify with proper diagnostic procedures.